Privacy Policy

This Privacy Policy explains how OneCode (“OneCode” “we,” “us,” or “our”) collects, processes, stores, and protects information obtained from users (“User” or “Users”) of our website onecode.al (“Website”). This Policy applies to the Website as well as any services, products, or features provided by OneCode. For more information about our company, see the “Contact Us” section below.

Information We Collect

We gather and process the following types of information:

(a) Personal Identification Information

Users may voluntarily provide personal data through actions such as visiting our Website, subscribing to newsletters, filling out forms, or engaging with our services. This may include:

• Full name and surname
• Email address and phone number
• User ID in online messaging services (e.g., Skype, Teams)
• Company name and position
• User feedback or inquiries

Users can browse the Website anonymously. We only collect personal data if it is voluntarily submitted. Users may decline to provide this information, though it may limit access to certain Website features or services.

(b) Non-Personal Identification Information

We may also collect technical and non-personal data automatically when you interact with our Website. This may include:

• Browser type and version
• Operating system
• Device type
• Internet service provider
• Pages visited and duration of visit

(c) Cookies and Similar Technologies

Our Website may use cookies and similar tracking tools to enhance user experience and monitor engagement. Users can manage cookie preferences through their browser settings or decline cookies entirely. Please note that some features of the Website may not function properly if cookies are disabled.

Legal Basis for Processing Information

We process information based on the following legal grounds:

(a) Personal Data:

• Consent provided by the User
• Legitimate interest, such as providing services, negotiating contracts, or fulfilling contractual obligations

(b) Non-Personal Data and Cookies:

• Consent provided by the User
• Legitimate interest in maintaining and managing the Website efficiently

How We Use Collected Information

OneCode may use collected data for purposes including, but not limited to:

• Delivering services and products to Users or their affiliated companies
• Managing contractual relationships and obligations
• Personalizing User experience and optimizing Website usability
• Analyzing aggregated data to improve services and resources
• Sending promotional or informative communications, newsletters, or updates, provided Users have opted in
• Running surveys, contests, or other interactive Website features
• Responding to inquiries or support requests
• Any other legitimate business purposes

Information is collected only to the extent necessary to fulfill these purposes.

Retention of Information

We store collected information according to the following schedule:

• Personal Identification Information: Up to 10 years after the last inquiry or the conclusion of the last contract with the User or the User’s company
• Non-Personal Identification Information and Cookies: Up to 1 year after collection

Protection of Information

We employ appropriate administrative, technical, and physical measures to protect collected data against unauthorized access, alteration, disclosure, or destruction.

Sharing Your Information

We do not sell, trade, or rent Users’ personal data. Aggregated, anonymized information may be shared with business partners, affiliates, or service providers to support Website operations, deliver services, or conduct marketing activities. We may share personal data with third-party service providers to help manage Website functionality, emails, or surveys, provided Users have granted consent.

OneCode may also share information internally for business, legal, or regulatory purposes.

User Rights

Users have the following rights concerning their personal information:

• Access and obtain a copy of their personal data
• Request correction or update of their personal information
• Request the deletion of their personal data from our records
• Withdraw consent for processing at any time
• Request restriction of processing
• Request transfer of data to another controller

If Users request deletion or transfer, specific data may be retained to comply with legal obligations or protect legitimate interests. Verification of identity may be required for processing requests. Users may submit complaints to relevant data protection authorities in their jurisdiction.

Updates to This Policy

OneCode  may revise this Privacy Policy at any time. The “Last Updated” date at the bottom reflects the most recent version. Users are encouraged to review this page regularly to stay informed of changes. Continued use of the Website constitutes acceptance of any updates.

Acceptance of Policy

By using our Website and providing personal information, Users agree to the terms of this Privacy Policy.

The Website is intended for users who are at least 18 years old. By accessing the Website, you confirm that you meet this age requirement.

If you do not agree to this Privacy Policy, please refrain from using the Website.

Contacting Us

For any questions regarding this Privacy Policy or our practices, please reach out to us at:

• Email: info@onecode.al 
• Website: onecode.al

OneCode is committed to protecting your personal data and ensuring transparent handling of information.